Home From a Trip and the Keys Are Somewhere Else Entirely

Losing your keys while travelling means arriving back in Amsterdam with luggage, jet lag and a door you cannot open, usually late at night and usually with no spare within reach.

Keys go missing on holiday in ways they never do at home. Left in a hotel room, dropped on a beach, packed in a suitcase that is still in Madrid, handed to a friend who has since gone to another country. You often only discover it at Schiphol, which is exactly the wrong moment.

Sort it before you leave the airport

If you already know the keys are gone, call from the train rather than from your doorstep. We can time our arrival to yours, which means you are not standing in the street with a suitcase for half an hour after a long flight.

Tell us the address, whether the door is latched or locked, and whether there is a shared street door to get through as well. That is enough to quote before we set off.

The luggage question

Where the keys are in a delayed suitcase, they will probably come back. That makes a cylinder change unnecessary in most cases, and opening the door plus a temporary key is enough. Where the keys were lost properly, in a place you will not return to, and the same bag held documents with your address, the calculation flips and the cylinder should be changed. What that involves is on our locksmith services page.

House sitters and empty homes

If someone was watching the flat while you were away, check with them before assuming anything. A surprising share of these calls end with a neighbour holding the keys you thought were lost in another country. And if your home stood empty for weeks, take a moment at the door: post piled behind it, a window left open, anything out of place is worth noticing before you go in.

Tell us before you land

A message from the plane or the train gives us the address and the situation in advance, which is the difference between waiting on your own doorstep and meeting us there. It also means we bring the right parts, so if a cylinder does need replacing it happens in the same visit rather than in a second one tomorrow.

Keys given to someone before you left

Plenty of these calls end without a locksmith at all. A neighbour who was watering plants, a friend who took the spare “just in case”, a family member who has since gone home with your keys in their bag. Work through that list before assuming the keys are gone, because it is the cheapest possible outcome and it happens more often than people expect.

Frequently asked questions

More answers sit on our locksmith FAQ page.

Can you meet me at a set time?

Yes. Call ahead and we plan around your arrival.

Do I need to change the lock?

Only if the keys are genuinely gone and your address could be linked to them.

Can you cut a new key on the spot?

In most cases yes, by decoding the cylinder.

What if my ID is also in the lost bag?

Tell us in advance. Post in your name or a neighbour who can confirm usually resolves it.

Do you work at Schiphol hours?

We work 24 hours a day, every day of the year.

Landing without your keys?

Call +31 (0)20 210 1986 and we meet you at the door. For a spare arrangement before your next trip, use our contact page.